Yeah, so I am a little behind, but I am moving I think in the right direction. I am currently doing the brainstorming session and trying to make sense of things and need a little help with frameworks that I could potentially use.
So primary claim (it may change) is that computers/robots need to have emotional intelligence to better understand context and provide appropriate responses.
As examples, I am going to use r2d2 and c3p0 from science fiction (using Jeff’s paper as framework for analysis)
And then for real examples, I am going to use Google, Siri and Cortana as examples. I was thinking about using the “A.C.T” model used in Design for Emotion:
- Processed unconsciously and automatically (Reptilian brain)
- Aesthetics of the product (i.e., sight, sound, smell, touch, movement, and
- Whether users’ find the aesthetics appealing
- Pleasures and passions the aesthetics provide
- Processed unconsciously and automatically (Mammalian brain)
- How the product interacts and behaves (i.e., ease of use)
- Whether the product meets up to users’ standards
- Benefits that come from use and the completion of tasks
- Feelings of intimacy and connection
- Processed consciously—can override unconscious (Neomammalian brain)
- Based on the attribution of personality communicated through the qualities of
- the aesthetics and interaction
- The product’s contributions to our self-image and identity
- Benefits that come from the completion of goals
- Feelings of trust leading to commitment
I am probably not going to use the Transact part of the model. Is there any other framework we did in class that you think can be helpful?
On a positive note, I have 2500 words in block quotes!