Here is my first argument outline. It has plot holes and I am trying to find out more. Please feel free to critique and give your opinions on what you think. Nathan already gave me a few pointers

 

Basic Argument:

Computers need to have emotional Intelligence 

  •  Emotion is part of the context
    • We are not always rational: We are emotive beings to think that when we are interacting with a computer we are always in a neutral state is not very in situ!
    • Desiderata and Sociability:  Explanation of context and why problem solving is not enough
    • Example: Nathan trying to find the temporary saved file when his computer crashed. .Using desiderata framework
  • Need based design produces incomplete solutions
    • Usability and Functionality is not enough
    • Pleasure is important for day to day design: What is pleasurable and how need based design does only thinks of it as aesthetics
    • Example: Jeff interacting with Cortana.

 

  • We are in an abusive relationship with computers (I will write a better claim once it makes sense)
    • We are emotionally invested in computers: We are natural meaning makers, we associate everything with a personality.  
    • Our computer are not invested in us: Computers trigger similar social interactions as people, but do not reciprocate.
    • Example: It’s like talking to a zombie!

 

  • We already know that emotive computers work
    • Science Fiction Theory and its awesomeness: what we know from sci fiction theory and how it helps us speculate. In combination with desiderata.  
    • Example: R2d2, HER. Using SF theory framework and ACT framework what can we learn about them.

 

So I already know certain things I need to read (thanks to Nathan). Here are the things that I have read, the italicized are the ones just recommended.

[1] Don Norman: Emotional Design (the whole book!)

[2] Bardzell and Bardzell: Great and troubling beauty

[3] Nelson and Stolterman: Desiderata, Design Way

[4] Trevor Van Gorp, Edie Adams: Design for Emotion. (The whole book)

[5] Crampton and Smith: Design for everyday life

[6] Picard  Affective Computers

[7] switch: its a book on emotional intelligence

So what are your thoughts, comments, concerns?

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